Price Beat, Warranty and Returns

30 Day Love It Or Leave It Guarantee

Your satisfaction is our top priority, that's why we offer a 30 day Love It or Leave It Guarantee. If you’re not entirely satisfied with your purchase, you can return it within 30 days for a store credit. Please see the terms and conditions here.


Warranty Terms/Consumer Guarantee

Our products contain different warranty periods. Your products EcoWatt Warranty period will be noted against the product description information. For further details on the warranty terms for each product, please view each products individual warranty terms. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. For any warranty enquiries, please contact us at or by completing a Return Request Form which will assist us in assessing your warranty claim.


Price Beat Guarantee

We're proud to be able to offer a Price Beat Guarantee. Should you find our identical products at a lower price with another retailer (T&C's on retailer terms), we will beat it by 5% - Please note, EcoWatt Price Beat Guarantee is subject to its Terms and Conditions set out in the Price Beat Guarantee Terms and Conditions found here - The Price Beat Guarantee will not apply for orders already made, but please do reach out to see what we can do to make your experience with us that bit better!